Kingfisher business leaders were treated to a mini-concert inside Pioneer’s renovated conference center.

Well, sort of. Business consultant and coach Mike Conn was the guest speaker Wednesday at the Kingfisher Chamber of Commerce Biz-Connect luncheon.

Conn and his team work with several different types of groups and companies in several key areas, including culture.

“Culture is the way we do what we do and the way we allow it to be done,” Conn said.

“And every time you think about that, I want you to hear ‘This is how we do it,’” as he sang the hook to the 1995 R&B smash hit originally performed by Montell Jordan.

Conn speaks at conferences and conventions, workshops, is a guest on podcasts and other special events.

His company - Mike Conn Coaching and Consulting - has multiple services, including Do Good Leadership Labs.

Kinzie Didier, the daughter of Cyndy Glover and the late David Glover, the former Kingfisher Pub-lic Schools superintendent, has joined Conn to work with schools.

The labs are designed to partner with public schools to help students navigate their social and emotional growth.

Didier, a former coach and teacher, spoke to the group as well and addressed the importance of public schools.

“When I think about public schools…I think about the heart of the community. I’ve seen it my whole life,” she said.

“As your school goes, so will your community. They are your representative to the public outside of your community.”

Conn said his company works with people, processes and production.

“We lead people, manage processes, measure and improve production,” he said.

He discussed some items leaders can use to impact culture including the layers of internal communication in the workplace and steps to overcoming obstacles.

Another was “‘for’ being the most powerful word in the English language.”

“People will follow you as far as they know that you’re for them,” he said.

Conn also talked about the difference between being critical and curious.

“It’s possible to have a critical eye with a curious heart,” he said. “I’ve been a part of a lot more solutions in being curious than I was being critical.”

His final point was “feedback redefined.”

“If your feedback is not designed to build and encourage, it’s not feedback, it’s target practice,” Conn said.

“At least that’s how it feels to the person you’re delivering it to.”

Conn said he and Didier squeezed about two days worth of information and discussion into about 40 minutes and offered his services at a 25 percent discount to those in attendance.

Prior to his talk, Pioneer General Manager Blake Callaham addressed the crowd of about 70 people.

He discussed the renovations made to the conference and said that about 90 percent of the work was done in-house.

Callaham also talked about the ever-changing world of Pioneer as it has evolved from telephones to pagers to cellular to broadband and all that it now entails.

“What we are today is a technology company,” he said.

Chamber Executive Director Shauna Rupp also recognized Laura Callaham, who is stepping down from her role with the chamber to dedicate more time to her business. She joined the staff in August 2022.

“Laura has been an incredibly valuable asset to the chamber and to its success and she will be greatly missed,” Rupp said. “It has been a pleasure having her on the team.”